I am not sure how I subscribed to Smithsonian Channel Plus. Is there a way I can look up my billing provider?

To look up your billing provider on a web browser (computer or mobile):

  1. Go to and sign in
  2. Use the settings icon in the upper right corner to navigate to Account
  3. Find out how you signed up in ‘Payment Method’

To look up your billing provider through the Smithsonian Channel app:

  1. Launch the Smithsonian Channel app and sign in
  2. Go to Settings and find your Account information
Have more questions? Submit a request